Get started with CTAS Work in 15 minutes: a step-by-step guide

This guide takes you from nothing to your first staff member clocking in on CTAS Work. You need about 15 minutes and a phone or computer.

Step 1 — Create an account and organization (3 minutes)

1. Download the CTAS Work app from the App Store (iPhone, iPad) or Google Play (Android), or open work.ctas.vn in a browser.
2. Sign up for a CTAS account with your email and verify it with the 6-digit code we send.
3. Choose Create organization and enter your business name. You become its first administrator.

Step 2 — Pin your workplace (2 minutes)

In the workplace settings, search for your store’s address, drag the pin to the exact spot on the map and choose a clock-in radius. If the store is inside a building GPS can drift — then also turn on Wi-Fi checks (in every plan): staff just connect to the store Wi-Fi to clock in.

Tip: several branches? Create each as a department/store, each with its own workplace, Wi-Fi and holidays.

Step 3 — Create shift templates (3 minutes)

Create the shifts you use most, such as “Morning 7:00–15:00” and “Evening 15:00–23:00”. Each template has its own break and can carry its own rate if you pay per shift.

Step 4 — Invite your team (4 minutes)

1. Add staff with their name, phone number or email, and set their department and role (staff, team lead, manager).
2. Send each person an activation code. They install the app, enter the code and land in your organization.
3. Assign a pay template to each person now or later — payroll can be configured any time before the first close.

Step 5 — Build the first week and clock in (3 minutes)

Open the schedule, select several days at once and assign shifts to each person. From next week, just copy the week and adjust what changed. Staff open the app and clock in when they arrive — that’s it.

After the first week

• Set up a leave policy so leave accrues every month.
• Configure pay templates: monthly, daily or hourly pay, allowances, insurance and tax.
• Turn on notification escalation so waiting requests go up the chain.

Need help? Contact the CTAS team — we reply by email, phone or Zalo within one business day.